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TERMS, CONDITIONS & SHIPPING

Returns and Exchanges

At Chloebelle and Skye we hope that you will always be pleased with your purchase. However, if you are not completely satisfied with your purchase, we will off an exchange or refund provided that the item is returned in the original condition, unused and/or unopened, with the labels intact and in original packaging. All returns are to be made within 14 days of purchase. Please choose carefully as we are unable to accept returns on discounted items.

In the event that the item is faulty or damaged in the delivery process please notify us immediately by email: kylie@chloebelleandskye.com.au.  We will organise a replacement or provide a refund upon assessment by Chloebelle and Skye and the Manufacturer. Delivery costs are non-re-fundable unless the item is faulty or damaged.

PLEASE RETURN ITEMS TO:
Chloebelle and Skye
47 Wattle Street
Cranbrook Qld 4814

Shipping

Chloebelle and Skye is very proud to offer you a flat postage rate of $9.95 per order no matter how many items you add to your cart. We use a combination of Australia post and Fastways. All Townsville residents have the option to choose free local pick up. Please contact us for available times.

At Chloebelle and Skye we value our customers and endeavour to have all orders packaged and sent within 24 hours of payment being received (excluding weekends & public holidays). Orders placed over the weekend and or on public holidays will be processed on the next business day.

Estimated Delivery Times

Delivery times will vary depending on where you live and are dependent on the Australia Post services in your area. As a guide, from the time of despatch: Queensland: 1 to 2 days, the rest of Australia: 3 to 5 days.

Chloebelle and Skye delivers to addresses within Australia only.